The Microsoft Store is an application on Windows desktop and devices (phone or tablet) used to purchase, download, install, and license applications. The Microsoft Store tracks user purchases through their Windows login ID and password, allowing them to redownload their applications on multiple machines.
For more information, visit https://www.support.microsoft.com/products/windows.
Share to your favorite social sites right from the app and work across devices. Use it for free as long as you want with unlimited exports — or upgrade to access all premium features and hundreds. Meet the Elements family. Turn your inspiration into stunning creations with powerful, easy-to-use software. Discover automated editing, step-by-step guides, effortless organization, fun ways to share, and more! Photoshop Elements automatically copies the open eyes from one photo and blends them into another to create the perfect shot. NEW Auto Selection Making precise selections has never been easier.
Can I download a free trial of Adobe software through the Microsoft Store?
Yes, you can download a free trial of 7 days from the Microsoft Store.
Where are Adobe products available for purchase through the Microsoft Store?
Purchases can be made worldwide. Languages available are:
English
French
German
Japanese
Dutch
Swedish
Italian
Spanish
Czech
Polish
Note: When you download and install an Adobe application from the Microsoft Store, all available languages are included. The Windows OS settings determine the language that the application uses. From the Windows menu, go to Settings > Time And Language > Region And Language. If the Adobe Application supports the first language on that list, it is used. If not, the next language on the list is used, and so on.
Will a purchase from the Microsoft Store version of Adobe software include a serial number?
What if I want to return an Adobe product purchased through the Microsoft Store?
As the product was purchased and licensed through the Microsoft Store, Microsoft, and the Microsoft Store handle all returns.
Does my purchase of Adobe software through the Microsoft Store qualify me for an upgrade discount?
Customers who purchased from the Microsoft Store can upgrade to current retail versions at a discounted upgrade price.
Navigate to http://www.store.adobe.com and find Adobe Photoshop Elements. After clicking Buy, choose Upgrade and select the Microsoft Store product you are upgrading from within the pop-up menu of qualifying upgrade products.
There is currently no way to get an upgrade discount inside the Microsoft Store.
Does a purchase from the Microsoft Store qualify for a Post Announce Upgrade?
When you purchase an Adobe product around the time of the release of a new version, you could qualify for a free upgrade. However, a purchase through the Microsoft Store does not qualify for a Post Announce Upgrade. For more information on Post Announce Upgrades, see Upgrade policy after new product announcement.
The Microsoft Store handles the download, installation, licensing, and updating of all products purchased through it. If you encounter an issue with an Adobe product during one of these four processes, visit http://www.support.microsoft.com.
For all other issues, including program errors and how to questions, visit http://www.adobe.com/support/photoshop-elements. This page has online Help, links to the user-to-user forums, and the phone number to call Adobe Technical Support. Additionally, you can visit http://feedback.photoshop.com to have your questions answered.
Why aren't product updates available, like the updates for the non-Microsoft Store version?
Although the product name and version number are the same, a Microsoft Store purchase is a separate build of the application. The Adobe Application Manager (updater) is not installed with Microsoft Store versions of Adobe software. Manually downloaded patches from http://www.adobe.com/downloads/updates/ don't update a WAS version. The Microsoft Store handles all product updates.
Adobe is actively working to build apps that run natively on Apple computers using the Apple Silicon M1 chip. Many of our existing apps can run on M1 devices using Apple's Rosetta 2 technology.
Lightroom 4.1 runs natively on Apple M1 computers. We are testing and optimizing other apps for these new devices.
Learn about beta apps with native support available for testing.
When will Adobe release apps that run natively on computers with the M1 chip?
Lightroom is our first app to run natively on Apple M1 computers. We are working to ensure that our other apps run natively on these computers, but don't have release dates for all our apps yet. We plan to release a native version of Photoshop in 2021.
We will update this document when more details are available.
You can install the following apps on computers powered by the Apple M1 chip. They run using Rosetta 2 technology. The apps may initially take longer to open while Rosetta 2 translates them for use in your M1 computer.
Acrobat Pro (known issues)
After Effects
Animate
Adobe Audition
Adobe Bridge (known issues)
Character Animator
Dreamweaver
Illustrator (known issues)
InCopy
InDesign (known issues)
Adobe Photoshop Elements 2019 App
Lightroom Classic (known issues)
Adobe Media Encoder
Photoshop* (known issues)
Premiere Pro
Adobe Elements Iphone
Premiere Rush
Adobe XD (known issues)
* A beta version that runs natively is also available.
You can download these apps on your M1 device directly from creativecloud.adobe.com/apps. The Creative Cloud desktop app automatically installs with your app.
Does Adobe support apps running using Rosetta 2?
We provide support for the apps listed above. We haven't certified other Adobe apps yet and don't support their use on M1 devices.
Open Adobe Elements App
For best results, run all other Adobe apps only on operating systems and hardware platforms noted in the system requirements.
Adobe Elements App
Can I install plug-ins for Creative Cloud apps on Apple M1 computers?
Yes, you can install plug-ins or extensions on Apple M1 computers from the Marketplace tab in the Creative Cloud desktop app.
Currently, a beta version of Photoshop is available with native compatibility. Learn more about Photoshop and Apple M1 chip compatibility.
Adobe Premiere Elements App
We will update this document as more beta versions with native compatibility become available.
To install the beta versions, you must first install the latest version of the Creative Cloud desktop app.
Go to the Creative Cloud website. Your download begins immediately.
Follow the onscreen instructions to install the Creative Cloud desktop app.
In the Creative Cloud desktop app, under Apps > Categories, select Beta apps. Then install the beta version of your app.
Will Adobe continue to support Apple devices with Intel processors?
Yes. We have no plans to stop support for Apple devices with Intel processors.
How do I know whether my Apple computer uses an M1 or Intel chip
Select Apple menu () > About This Mac. The name of the chip in your computer is displayed next to Chip.
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